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“趁男朋友不在跟暧昧对象分享”,德芙就短视频文案道歉_我的网站

一 |
8月25日,德芙悦时刻发布《致歉声明》:
感谢大家对我们品牌和产品长期以来的关注和支持,针对近日德芙官方旗舰店某短视频文案引发的批评与讨论,我们深感抱歉。在此,我们向广大消费者和社会公众作出郑重道歉及如下说明。 Cairo, Oct 15 (UNI) External Affairs Minister S Jaishankar on Saturday arrived here in Egypt on a two-day visit and paid homage to Mahatma Gandhi at the Al Horreya Park.
"Began the day by paying homage to Bapu at Cairo’s well-known Al Horreya Park, so closely associated with the cause of Freedom. May his message keep inspiring the world to strive for justice and equality for all," the Minister tweeted.
Jaishankar has arrived here on a two day official visit at the invitation of Sameh Hassan Shoukry, Minister of Foreign Affairs of Egypt. The External Affairs Minister will discuss a range of bilateral, regional and international issues of mutual interest with Foreign Minister Sameh Shoukry.
This is Jaishankar's first bilateral visit to Egypt.
The EAM is also scheduled to interact with the Indian community based in Egypt, including students, and address a gathering of Egyptian and Indian business community.
India and Egypt traditionally enjoy warm and friendly relations underpinned by historical and cultural linkages.
Both countries are celebrating 75 years of establishment of diplomatic relations this year.
Egypt has been invited as a ‘Guest Country’ during India’s Presidency of G-20 in 2022-23.
Egypt has been one of India’s largest trading partners in Africa and the promotion of bilateral trade, commerce and investments will be one of the focus areas during the visit, the Ministry of External Affairs said.
India - Egypt bilateral trade touched a record high at US$ 7.26 billion during FY 2021-22.
Indian investment in Egypt exceeds US$ 3.15 billion.
Over 50 Indian companies are actively present in Egypt in a range of sectors like manufacturing, chemicals, energy, infrastructure, retail etc.
Jaishankar's visit to Egypt will provide an opportunity to review the entire gamut of bilateral and multilateral relations and to exchange views with the Egyptian leadership covering whole range of issues of mutual interest.
The visit provides an opportunity to deepen cooperation and explore new initiatives in the bilateral partnership.
UNI ASU ING。 经核查,该短视频由第三方店铺运营团队创作并发布,未严格执行品牌方的内容审核流程。

二 | 但无论问题产生于哪个环节,内容发布于德芙官方渠道,我们都负有责任。

三 | 我们未能及时发现并制止相关内容上线,辜负了大家对品牌的信任。 涉事文案在表达方式和价值导向上存在明显不当,与德芙一直努力传递的真诚、温暖和尊重的品牌理念不符。 同时,我们也注意到,在事件发生后,店铺客服团队对消费者质疑作出了不恰当的回应。对此,我们深表歉意,并已认真复盘相关问题。 目前,我们已采取以下整改措施: 立即下架内容: 我们已在第一时间下架涉事短视频; 落实改进措施: 进一步加强对相关责任人员的必要培训,和对合作运营团队的管理; 完善审核机制: 严格落实内容发布的审核机制,提升消费者的品牌体验。 感谢大家提出的批评与意见。

四 | 我们知道,信任需要通过行动来赢得和维护。我们将认真吸取此次事件的教训,以更高标准要求自己,用实际行动持续改进,在持续为消费者提供高品质产品的同时,不断提升我们与消费者沟通和服务的水平,不辜负大家的信任与期待。

五 | 此前报道:
“趁男朋友不在跟暧昧对象分享”,德芙发布短视频文案引争议,客服道歉:为个人创作,不代表品牌立场,已“处理”涉事视频
有媒体报道称,德芙官方旗舰店近日发布的一则短视频内容引发争议,具体文案为:跟男朋友要了很久的德芙七彩礼盒也没给我买,今天趁男朋友不在跟暧昧对象分享了。 有网友表示,该文案令人浑身难受。记者就此事联系德芙相关平台客服,客服称“视频内容为个人创作,不代表品牌立场”。在记者追问为何个人创作会出现在官方平台时,对方表示抱歉,并称已经“处理”了该视频。。
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Published on:13:20:12
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