
A | (ECNS) -- Consumer associations across China handled 985,928 complaints in the first half of 2026, down 1.01% from a year earlier. Of these, resolving 567,926 cases, helping consumers recover 447 million yuan ($66.2 million), the China Consumers Association said Wednesday. Complaints involving AI customer service increased as businesses expanded its use in product inquiries, fee explanations, marketing and after-sales support. Consumers reported misleading promises, difficulty reaching human agents and inaccurate AI-generated information. Secondhand trading platforms also remained a major source of disputes, with complaints involving counterfeit or refurbished goods, missing accessories and undisclosed defects. Complaints about online lending and other consumer finance services remained high, particularly over automatic charges made without clear consent. Some consumers said they were repeatedly charged membership or value-added service fees they had not authorized.
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B | 8月26日讯 前NBA球员德隆蒂·韦斯特在个人社媒上透露自己重新拿到了驾照。“我的驾照过期大概有六年了。所以昨天我去办了相关手续——通过了现场考试和驾照考试。你得先拿到驾照,这一步很重要,你要为此心存感激!”韦斯特表示。
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